ComplaintsforABC Transmission & Motor Co.
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Complaint Details
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Initial Complaint
02/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Took my car in for a transmission/oil change and upon picking the car it didnt even make it 10 minutes let alone it didnt make it home! Call the man to explain the problems and I was cussed out and this wasnt the first time! The owner needs to be shut down with how he talks poorly and messes up people vehicle and doesnt take accountability! This man is beyond disrespectful to the point he had his own wife crying!Business response
03/14/2023
Dear BBB, I responded to the ***************** complaint and I sent them a reply and a full refund. Thank youInitial Complaint
01/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to *** transmission and was told my vehicles transmission was throughly looked at and all that had to be done was the transmission fluid and the filter . After the fact they had it for about a week and I heard nothing from them so I decide to call and they told me they forgot to work on the car . I get my car back a week later (01/27/2023) and my vehicle was NOT running and in fact was worse then before I dropped it off. The man on the phone was VERY rude and was cursing at my husband and I . We were very respectful and got very disrespected. We paid $450.00 exact and wanted our refund back due to them saying it was so called fixed and running perfect. Then also told my husband and I two different things and lying to say things that we never did ! The man also was very unprofessional and cursed at his wife in front of me while I was in the shop .Business response
01/31/2023
I'm very disappointed that you didn't receive the best attention with our business. I will send you a complete refund. Thank you, Debbie **********
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.