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ComplaintsforDays Inn by Wyndam Miami
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Complaint Details
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Initial Complaint
02/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
October 21, 2023 I went to the front desk and reserved a room about 6pm. I never entered the room and left to have dinner. I decided to not stay and went to front desk and asked for confirmation of not staying. I used my Citi card to pay and when I received my statement the motel charged my card 3 times for the same night. **** was able to remove 2 nights but not the 3rd time. I sent proof that I was on the ***************************************** by 8:30pm. That completed all transactions with PikePass. The manager would not discuss this with me after calling numerous times. The print out they gave me for the cancellation was in another persons name.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.