ComplaintsforComfort Dental
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Complaint Details
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Initial Complaint
09/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I have not had a good experience at this dentist from the start and it has only gotten worse. I came in because of a chipped tooth that had gotten worse. So it was necessary to get a crown. The dentist proceeds to ask if I just sucked on lemons all the time because of how thin my teeth were. I have had a temporary in for months now because we cant seem to schedule an appointment. The last time was because the dentist was on vacation so we had to reschedule than the following time was because she was working at another dental shop. I have already paid for this procedure and am getting fed up of having to reschedule constantly.Business response
10/12/2022
This complaint is directed to the wrong Comfort Dental, we do not have a female doctor at this office. Nor do we recognize or have anyone in our system by the "consumer's" name. I noticed on the website listed in the business location, it says the *** location. We are the ************ location, not the *** location. We do not have access to any records outside of our ************ office.
If the complaint is potentially directed to their business, you will need to contact them. Each Comfort Dental is individually owned and we are not the same business. Their address is 5920 *********, *************, ** 73112. I have CC'd ***************** who is the contact info for their office.
I would appreciate prompt removal of this complaint on our business profile.
Regards,***************************
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.