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ComplaintsforANR Auto Broker and Sales
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Complaint Details
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Initial Complaint
08/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a bought a car from a used car dealership AnR Auto broker and sales. I had bought the car for 12,700$ . When I had drove off the lot the check engine light showed up. I had it diagnosed and informed ***** that it was the oil cooler and low voltage with the 02 censor. he had us take it back to him to fix it. We then picked the car back up once he "fixed" the issue to only have the check engine light come on once again. I also had to replace the ignition coil and there was damages to the vehicle that was not mentioned. There was a crack on the windshield, dennys on the drive side and some of the Electric components do not work, the rear seat belt is broken, the Dent in the driver side looks like someone tried to break in, weather seal damage in the inside Damaged rim. ******** said the rear main seal valve is broken and the mechanic said it could be from crank shaft issues. We informed ***** once again and he is refusing to contact us as we have reached out to him through text message, and email. Even reached out on ****** and as well as ********* as with a call with no response back! We have put in a review through ******* we also contacted car gurus as well to inform them of the issues we have as they had vouched for the dealer ship. I have done 4 trips to take it back to him and stated that the car was "fix" just to have the car check engine light pop back on before I got to my home. All he has done was clear the codes.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.