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Complaint Details
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Initial Complaint
06/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to the dentist and was told that I had to put a percentage down of the work before I could get an appointment. The total was unknown so I refuse to put down 25% of unknown for an appointment. A few hours later I get a text message saying that my appointment was set for June 4th at 8:00 a.m. on June 4th I show up at 8:00 and the lady up front told me I didn't have an appointment! When I showed them the text message, they told me that there was nothing they could do and I would just have to reschedule! I then realized that my doctor wasn't even there that day and they had said this whole thing up just to play with my anxiety! Well it worked! They send me Bills for things 6 months afterwards when I paid in full up front. Yesterday they sent me a bill for $108 just to be seen! I have insurance that should have covered that. I don't think they're even filing until after I pay the $108. They're a bunch of crooks and they play Silly reindeer games! I don't understand why the doctors would allow that at all!
Business response
06/21/2024
We will respond to the patient personally and confidentially.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.