ComplaintsforJust Kids Pediatrics
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Complaint Details
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Initial Complaint
03/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hello. I have a nine-year-old son that has been diagnosed with ADHD and is also getting tested for autism. He has been on ADHD medicine for a year now. Hes been seen and Diagnosed by ************************* from Just kids pediatric in ***** ********. We have been trying to get his medication refilled for two weeks every single time you try to call their system they tell you that theyre gonna have a nurse call you back but they never do. I have a nine year old going through withdrawals right now from not having his medicine because they wont have dr. ***** on call doctor approve of his medicine. We just keep getting the go around on how ************ is on vacation. Or if we just need another call back later. We are going on two weeks without him having his ADHD medicine he is on an IEP at school through *************************. We just need something done about this awful dr.s office. A 9 year old shouldnt have to feel what withdrawals are.Business response
03/18/2022
Sorry you are experiencing challenges. This is not our standard and not sure what the disconnect is, but we will get in contact with you today.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.