Business ProfileforAKC Plumbing

On 2/20/2024 I called AKC to unstop a sewer line at a rental. I told the guy ontheohone tenant was complaining of the kitchen sink being stopped uo. I dropped by and he said he had snaked the line in the yard and it seemed clear. He said he had run water in the kitchen and it was fine. I contacted the tenant to confirm it was the kitchen side and he said yes. I texted that information to the plumber who said the line clear. It's still not clear today, March 11, 2024. I had high hopes on this plumbing company that was referred to me. Unfortunately, they do not guarantee their work. I sent them out to a rental to unstop the kitchen side of the house and they snaked the yard line, so within a week the kitchens overflowing again. While I have made 5 phone calls to have them go back out they still have not taken care of this. They agree to go back out, but keep making excuses on why they haven't. I can't afford to do business with a company that does not honor their work.I want a refund and possible damages to the cabinets and wood floor from the sink overflowing all this time. The plumbing under the house was all new in 2009 and I have asked them to camera the line to find out what is going on. Now they are not returnning phone calls.