Business ProfileforTipton's Plumbing & Sewer, LLC

It was a water heater repair service call. I had a broken heating element in my water heater. The plumber said I should replace both just to make sure it will work ok. It was $500 for one and $950. I asked for the price of the parts and he said he did not know. I agreed to the work but decided to look up the parts online. I found both heating elements sold as a pair for $35. I went out to talk to the plumber he had already took the part out and drained the water heater. I felt at that point it was too late to cancel the job. I called the owner of the company ********************* about my problem with the cost and all he did was make sarcastic smart remarks. He finally told me the parts were $37.11 each for the heating elements and the service call was $65. That means they charged me over $700 in labor for one hour. I called the manufacturer and gave them the serial number and they said the parts were under warranty. ********************* refused to file a warranty claim through the parts department because he did not like the review I gave him online.