Business ProfileforKhang KY Store Online

On December 23, 2023 at 11:07AM, I paid Yer Khang the amount of $185.00 for two Laotian Outfits through Venmo. I sent her a screenshot of my payment and address (******************************************************) along with a request of a signature confirmation through ******** Messenger. On Dec. 25, 2023, she sent me a mailing label with a tracking number for my package. The label states the wrong address: *************************************************************. I told *************** that, that is not my address. She ensured me that she had talked to the post office and made the correction. On Dec. 29, 2023, I checked the tracking number on the label and the postal office online stated that my package had arrived on Dec. 29, 2023 at 9:12AM, so I called the postal office using the tracking number provided by *************** and the postal office confirmed that the package was not sent to my address of ************************************************************. Also, the postal office representative shared that no signature confirmation requested on this package. I messaged *************** through ******** messenger providing my phone number for her to call me, butshe never called me. Later she message me that the postal office tend to make these mistake, so for me to wait a few more days and see what happens. Jan. 3, I still did not received my package, so I contacted *** again about it and asked for a refund. She sent me a voice message stating that she is at work and will tell her husband to go to the post office and if my package was not sent to me, she will issue me a refund. I responded by stating that if I dont hear from her or receive my package by ***. 5, 2024, I will proceed to the next legal procedure. Jan. 3rd was my last contact with ***************. I still have not gotten my refund or package. On Jan. 10, 2024, I talked to Golden 1 ************* they issue me a temporary amount of $185.00 while they do their investigation. On Feb. 26, 2024, Golden 1 took the money back ($185) stating that *************** had sent the package to me.