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Find a Location

Old Country Building Sales LLC has 1 locations, listed below.

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    Business ProfileforOld Country Building Sales LLC

    Portable Buildings

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1215 S 32nd St, Muskogee, OK 74401-5031
    BBB File Opened:
    2/2/2023
    Alternate Business Name
    • Old Country Building Sales
    Business Management
    • Mick Stone, Owner
    Contact Information

    Principal

    • Mick Stone, Owner

    Customer Contact

    • Mick Stone, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    On September 28, 2022, I received an email from 'Old Country Building Sales' stating the deposit placed on a canceled ****** Building contract would be refunded in full within 30 days. I have spoken by telephone to Mike and Roy *******. And sent emails. I have spoken by telephone, text and email to Matthew ***** and Mick *****. I am still waiting for a refund. $7856.75 Below is a copy of the email stating a full refund will be issued. Old Country Building Sales Refund notice ****** Mick ***** Sep 28, 2022, 7:51 AM, "Ms. ********, We are sorry to hear of your dissatisfaction with your experience during the sales process. Our intention was to provide you with a pleasant experience. I personally apologize for any confusion during our conversations regarding the site prep requirements to receive your building. In an effort to resolve the communication issues, we changed your key contact person. Matthew tells me that you would like to cancel your order. We will gladly accommodate your request. Though your contract states there is a 10% cancellation fee to be applied to all cancellations after 72 hours, we will not charge you this fee. We will process a full refund of $7856.75 within the next 30 days. Again, we are sorry to see you go, but wish you well in your building project. Thank you again for your time and consideration, Mick ***** Old Country Building Sales (an Authorized dealer of ****** Carports) *************"
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    matt b

    1 star

    09/26/2023

    Let me explain their business. As soon as you give them the deposit, (which is their money), they hand you off to Texwin. After that they will NOT help you at all. They got their $$$ and care nothing about helping you.

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