ComplaintsforFarrell Livestock Trailers
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Complaint Details
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Initial Complaint
03/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Farrell Livestock Trailers claims they provide financing for their used trailers when in fact they don't. On top of that, their policy to hold the trailer while going through the financing process is a 10% down payment. In that agreement, we were told the listing would be removed from all marketing avenues. This did not happen. A small sales pending was placed on the ad on their website and added to the comment section on their ******** listing hardly worth $8,500. I was completely denied any financing not even a dollar and they would not even consider my financial situation or willingness to purchase the trailer. I was shut out and they are keeping my money. I was misled into the agreement by ***** because he said that sometimes the banks don't see the value in these trailers. He did not say that the banks will not finance the said trailer. When discussing the view of the banks with his finance contact *****, he told me there should not be an issue with my situation for securing financing thus I proceeded. After the process began ***** informed me that "the banks won't touch it" being the trailer. These people walked me into a trap by claiming they provide financing and are now keeping my $8,500 down payment. This is fraud, this is in violation of the consumer protection act, this is deceptive practice and possibly in violation of the fair trade act. They have a responsibility to protect customers as a retail business and the public of unscrupulous activity and they have failed to do that. I believe that this is a scam and strongly urge people to not bring your business here.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.