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ComplaintsforRepublic Bank and Trust
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Complaint Details
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Initial Complaint
04/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an online order and saw I ordered the wrong thing and in less than 24 hours canceled the order and the company REFUNDED my money!! So I start calling deep blue debit for my refund and they are asking I email them documents from the store showing I canceled my order and got refunded in order to release MY money back to me. I’ve sent them 4 different emails with 4 different things and they say they aren’t valid and can’t use that as proof the company refunded me!! Not only that it takes 6 hours for them to even get back to me on the documents I send!!! I’ve been waiting 3 weeks for my money!!!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.