Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Devoted Westie Terrie has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDevoted Westie Terrie

    Dog Breeders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2024 Melrose Dr, Norman, OK 73069
    BBB File Opened:
    11/4/2021

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2021

    Complaint Type:
    Billing Issues
    Status:
    BBB unable to locate business
    I guess we were scammed. We went into an agreement to purchase a puppy from this breeder in ******** after trying to either purchase one here locally in ** or from back home in Ohio. Apparently, there are not many breeders for West Highland terriers any more and the prices are way more than when we purchased our first one. I guess the old saying holds true: "if it sounds too good to be true, it probably is!" We were to receive the 11 week old puppy "Rose" to be shipped to us by a professional pet shipper to our airport for the cost of $650 for Rose and $150 for the shipping. I was a bit skeptical so I asked for references and spoke to 3 people who claimed to receive puppies without difficulty. I also said we would only give half the money up front and pay the balance when we had her in our hands. They agreed to that and I have it in writing on email. We paid them $400 on Zelle 10/31/21, and she was supposed to be here on Monday. All the paperwork had been filled out, but the shipment status kept saying "processing". We were just getting ready to leave for the airport, when we received a message from the shipper that the puppy required a special crate that would require $1000 deposit and when we picked her up, we would be refunded $950. Why was a special crate needed? That's when I said NOPE! We do not have that kind of money and even if we did we would not do that. We have no reason to believe what you're saying and if that's true, we will gladly pay the $50 rental, and that's all. We have told **** we want our $400 back. He asked for our Zelle information, but we have received no money. We have given him deadlines and nothing. His wife has threatened us by saying she is a lawyer and we are leaving the puppy in the airport unattended and all the ownership papers have been transferred to us and we are responsible. I told her fine, then send her to me. I will gladly pay you the other $400 when I have her in my arms, but nothing more!

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carole Y

    1 star

    01/06/2022

    These people have changed their name to CharmingWesties. They are now scamming under this name and using the same pictures. Funny how Rose has not aged from 11 weeks of age and it is now Jan 2022. Some things didn't add up for us. We had an email about payment information and I didn't think the choices that were given were the usual agencies used. When they asked us questions, they had similar questions and punctuation one sees from email scammers in it. Then I looked up the address they have and found it listed in Zillow. So thankful that the previous people that were scammed reported them under Devoted Westie Terrie. We could have been scammed too and we are raising two grandson's with disabilities. Please help to put these scammers where they belong.CandJ in another state

    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.