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Find a Location

Nelson Mazda has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nelson Mazda

      821 N Interstate Dr Norman, OK 73069-6350

    • Nelson Mazda

      819 N Interstate Dr Norman, OK 73069-6350

    Business ProfileforNelson Mazda

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.69/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers new/used auto sales and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Nelson Mazda has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nelson Mazda

        821 N Interstate Dr Norman, OK 73069-6350

      • Nelson Mazda

        819 N Interstate Dr Norman, OK 73069-6350

      Location of This Business
      821 N Interstate Dr, Norman, OK 73069-6350
      BBB File Opened:
      5/20/1997
      Years in Business:
      28
      Business Started:
      8/2/1995
      Business Started Locally:
      8/2/1995
      Business Incorporated:
      4/5/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      25
      Business Management
      • Mr. Josh Emert, General Manager
      Contact Information

      Customer Contact

      • Mr. Josh Emert, General Manager
      Additional Contact Information

      Fax Numbers

      • (405) 701-0371
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a 2014 ***** Cruze in Cash in October, 10 2023, two weeks after the purchase of the new car, it started to stall and make a funny noise and I reached out to the dealership, and they asked me to bring it in and that it would be covered under the warranty I purchased for an additional charge. I asked why I would have to pay if I had just bought the car and already it was giving me problems. They informed me that if I did not feel comfortable paying the $250 that they would have to send me over to ******** to have it service since they partnered with them and they specialized in Chevrolet. However, I would still be responsible for the deductible. I went to Lander's as directed by Mazda after they called and spoke with them. ******* inspected my car and informed me that it was a short in one fuse and they replaced it, I paid roughly $300, and then about three days later the car started doing the same thing again. I contacted Mazda again and was informed to take it back to ********. I called ******** and they told me to return the car to them to reinspect it. They found several issues with the car and informed me it needed to be fixed because it was not safe to drive. They kept my car till March 25, 2024. and then a week later my engine light came back on and started to make the same noise as before. I went to auto zone to have the code read and was informed it needed a canister purge valve. I had to take it to another mechanic because it would not make it back to ********. I paid another $250 on April 6, 2024. Now the car is stalling, and I am scared it is going to cause me to get into an accident. I reached out to Mazda and they informed me it's not their problem that what happens when you buy used cars. They told me to take it up with ******* and I informed them I was going to contact the BBB. They told me to have a nice day and ended the conversation. I need help with finding a resolution to this problem. I would like them to find the problem so I can have a reliable car without having to spend more money out of pocket. I purchased the car in cash, I paid $9,4943.00
      Read More

      Customer Reviews

      13 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tom R

      5 stars

      04/04/2023

      I had a new latch put on my convertible top and had my 2008 Miata detailed. I was very pleased with the work. Good people too.

      Local BBB

      Better Business Bureau Serving Central Oklahoma

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