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Find a Location

CoatPro has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CoatPro

      1603 SE 25th St Oklahoma City, OK 73129

    Business ProfileforCoatPro

    Auto Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1603 SE 25th St, Oklahoma City, OK 73129
    BBB File Opened:
    6/5/2023
    Years in Business:
    10
    Business Started:
    9/26/2013

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    5/22/23, my ******** brought to CoatPro these 47 Harley ****** parts (cleaned & bubble wrapped) to powder coat gloss black:Covers-Trans *********** Cam, 2 Rocker, 2 Tappet, 4 Pushrod (12pc), Horn; Housings-2 Rocker, 2 Rear Turn Signal, Handlebar Riser/Gauge;Brackets-Triple Tree ************** 2 Front Turn Signal Mount; Supports-2 Rear Turn Signal Mount, Lic Plate Mount; Fork Stem Cap; Handlebar Clamp; 4 Riser Bushing Wshrs; Headlamp Mount Block; 2 Fender Struts; Belt Guard; 4 Exh Heat Shlds The guy (don't know name) gave us grief for bubble wrap, handed us pocket knives, told us to unwrap parts.5/25/23, they called, said parts ready for pick up. I picked up parts (wrapped) & paid $693.5/29/23, I unwrapped parts - found still masked, coating edge burrs, dust/grit/wire hanger marks/orange peel texture, blast media/overspray still embedded in holes/internal/sealing surfaces, dirty plug old coating transfer, bare metal. Parts not ready for install/ serious flaws in workmanship. I spent hours trying to clean all blast media from parts - isopropyl alcohol/water/tap/scribe/q-tips/toothrush, rinsed blast media down drain; clean holes/inside surfaces.5/30/23, I returned 4 parts for CoatPro to redo. I didn't swear or call names. They argued with me on everything. ***** grabs my parts, slaps the clips/$200 cash in the housing, shoves it in my hands, yells, "Take your attitude and get the f@#*k out of my shop!" 5/31/23, I took all the parts to ********************, explained what had happened at CoatPro. ************** said this happens often, reviewed the parts with me. 4 pushrod covers, 3 pushrod cover clips, 2 tappet covers, 1 trans side cover, 1 primary cover, 1 riser/gauge housing need to be stripped & re-done. 2 rocker covers, 2 rocker housings, 2 fender struts, 1 bar clamp, & 2 triple tree brackets need wet sand/compound. 51% of the 47 parts had to be professionally reworked. 72% of the 47 parts have defects. CoatPro's work, customer ******** *********** are terrible.
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    Local BBB

    Better Business Bureau Serving Central Oklahoma

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