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          Find a Location

          BancFirst has 68 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • BancFirst

              101 N Broadway Ave Oklahoma City, OK 73102-8405

            • BancFirst

              3801 NW Cache Rd Lawton, OK 73505-3740

            • BancFirst

              1939 N Harrison St Shawnee, OK 74804-4028

            • BancFirst

              302 Highway 177 Carney, OK 74832

            • BancFirst

              1264 S Bryant Ave Edmond, OK 73034

            Business ProfileBancFirst

            Bank
            Multi Location Business

            Contact Information

            101 N Broadway Ave

            Oklahoma City, OK 73102-8405

            Get Directions
            Visit Website
            (405) 270-1000

            Customer Reviews

            1.5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers Banking services.

            Business Details

            This is a multi-location business.

            Find a Location

            BancFirst has 68 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • BancFirst

                101 N Broadway Ave Oklahoma City, OK 73102-8405

              • BancFirst

                3801 NW Cache Rd Lawton, OK 73505-3740

              • BancFirst

                1939 N Harrison St Shawnee, OK 74804-4028

              • BancFirst

                302 Highway 177 Carney, OK 74832

              • BancFirst

                1264 S Bryant Ave Edmond, OK 73034

              Location of This Business
              101 N Broadway Ave, Oklahoma City, OK 73102-8405
              BBB File Opened:
              2/1/1985
              Years in Business:
              39
              Business Started:
              1/1/1985
              Business Started Locally:
              1/1/1985
              Business Incorporated:
              7/12/1984
              Type of Entity:
              Corporation
              Number of Employees:
              1400
              Business Management
              • Mr. William O. Johnstone, Vice Chairman
              • Mr. H. E. Rainbolt, Chairman
              • Mr. Dennis Brand, Senior Vice President
              • Mr. Gordon Greer, Vice Chairman
              • Mr. Jim Daniel, Vice Chairman
              • Mr. Brian Pierson, Senior Vice President
              • Mr. David Rainbolt, CEO
              Contact Information

              Principal

              • Mr. Brian Pierson, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (405) 270-2701
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/12/2024

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              JULY 4, 2024. BANCFIRST ALLOWED TWO OVER $500 TRANSACTIONS TOTALLY ALMOST $1,100.00 TO BR FRAUDULENTLY WITHDRAWN FROM MY ACCOUNT. THEY DID NOT NOTIFY ME THAT AS A RESULT OF THIS, I WAS $900 OVERDRAWN. I CALLED ON JULY 5, 2024 TO REPORT. THEY ADVISED THEY WERE FILING A FRAUD DISPUTE. I THEN CALLED ON JULY 8, 2024 AND WAS TOLD THAT NO FRAUD REPORT HAD BEEN FILED. I THEN ASKED THAT IT BE FILED AND WAS TOLD BY TWO PEOPLE I WOULD HAVE PROVISIONARY FUNDS PLACED BACK IN MY ACCOUNT IN 3 TO 4 DAYS. I STILL HAVE NOT RECEIVED THAT MONEY. CALLED TODAY TO CHECK AND WAS TOLD THAT THEY ARE NOT ALLOWED TO TELL PEOPLE WHEN TO EXPECT THE PROVISIONARY MONEY BACK IN ACCOUNT. I AM TIRED OF BEING GIVEN THE RUNAROUND. I HAVE BEEN MORE THAN PATIENT AND THEY ARE NOT HELPING ME WITH THIS AT ALL.
              Read 4 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jonathan D

              01/25/2024

              Absolutely terrible bank. They were very judgemental of what I was wearing and treated me like a criminal. I tried to do an international wire transfer and they flat out told me they would not do a wire for me because it was "a lot" of money. They seemed to be sharing my bank account information freely amongst themselves. I have no trust that this institution can protect and allow me to use my funds.

              BancFirst Response

              01/26/2024

              Thank you for bringing this to our attention and we will respond directly to the customer.
              Read 3 More Customer Reviews

              Local BBB

              Better Business Bureau Serving Central Oklahoma

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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