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ComplaintsforHooken H Boutique
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Complaint Details
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Initial Complaint
01/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I bought custom hey dude shoes with leather working on July 7th 2023 for $135 And on October 2nd 2023 a kids hat for $15. Rockin 4C leather assured me they would arrive in time for my wedding, they did not. She refused to give me a tracking number and a refund saying the shoes had already been shipped. But she didnt know about the hat. *** tried to get my money back and she tells me she cant refund me for the shoes but she could the hat and I havent received anything. I asked again about the shoes she was suppose to remake around nov 24th 2023 and she said she was waiting on Shopify to confirm whether or not she had refunded me my money. Which she has not. I dont have a tracking number. Order number for shoes is **** and for the kids hat ****. Business name has been changed to Rockin4CLeather Boutique from Hooken H boutiqueInitial Complaint
12/16/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
October 17, 2022 $125 My mother ordered tooled leather shoes from *************************** who owns hooken h, rocking 4c boutique and rocking r leather. My mother never received what she ordered or a refund. And when we confronted this women on ******** which is where my mother ordered from she claimed we were harassing her and she was going to press charges if we didnt stop.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.