ComplaintsforHugo's
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Complaint Details
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Initial Complaint
04/11/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid ********expecting to drive off in a road worthy vehicle But instead I drove off in an 2013 dodge avenger an it has a few issues so I went back an the only car that was offered was a Pontiac grand am **** for the same price an has worse issues an the buisness refuses to refund my money an wont offer me another vehicle wont negotiate or anything but trying to force this car down my throat I purchased a vehicle 3/31/2022 for ******** an this car has alot of issues an it's on the verge of not even starting an they won't do anything to satisfie my purchase I took it got it scanned and it has 5 codes showing at the same day of purchase I got pulled over for third light being out an received warning Has front end issue Starter/flywheel problem Has been nothing but problem after problem The dealer refused to fix the issues wont take the vehicle back wont trade for different vehicles wont give me my money back the following day of purchase he was very rude loud an aggravated an told me to *** him cuz he refuses to do anything I dont know what else to do to resolve the issue at hand I sat outside the business humiliated for 15 mins because the car wouldn't start the second day of purchase the document I added shows the car isn't even worth ******** brand new if yall can help me I would greatly appreciate it very much
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.