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Find a Location

Classic Chevrolet NW EXPY has 1 locations, listed below.

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    Business ProfileforClassic Chevrolet NW EXPY

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8900 NW Expressway, Oklahoma City, OK 73162-6018
    BBB File Opened:
    4/12/2019
    Years in Business:
    23
    Business Started:
    7/19/2001
    Business Started Locally:
    7/19/2001
    Business Incorporated:
    1/25/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 19 UD 2368 for this business, issued by OK Motor Vehicle Commission. The expiration date of this license is 12/31/2025.

    These agencies may include:

    OK Motor Vehicle Commission

    4400 Will Rogers Parkway

    Oklahoma City OK 73108

    (405) 521-2375

    Type of Entity:
    Corporation
    Business Management
    • Dorian Jimenez, Marketing Director
    Contact Information

    Principal

    • Dorian Jimenez, Marketing Director

    Customer Contact

    • Dorian Jimenez, Marketing Director
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Oil seal failure on new car several defective item console peeling charger output has a fine line crack, wifi being reset several time now complete failure not cover by warranty. Car drop off 5/22/24 at Classic Chevrolet car was diagnose 5/23/24 Price [Primary]: 100 : ELECTRICAL SYSTEMS DIAGNOSIS $0.00 [Other]: DTC U0198 SETTING, DETERMINED TELEMATIC CONTROL MODULE TO BE FAILING- PRICE EXCHANGE $795.11 [Primary]: 500 : TELL US MORE $0.00 Oil Pan Gasket: RESEAL ENGINE OIL PAN (LEAKS, SEE PICTURE) 9487 $2833.77 4 Wheel Alignment: PERFORM ALIGNMENT (IF ENGINE OIL PAN RESEALED) 9487 $99.95 [Primary]: TR : RR TIRE REPAIR $25.00 Tires - 1: MOUNT AND BALANCE 1 TIRE- HAS NAIL UN UNREPAIRABLE ZONE- PRICE 245/40/20 ******** EAGLE $300.10 [Primary]: 25 : 25 $0.00 [Other]: REPLACE TRANSMISSION OIL FILTER 9487 (GM SCHEDULED MAINTENANCE DUE EVERY 45K MILES) $735.46 Cabin Air Filter Replacement: REPLACE HEPA FILTER 9487 -MAINTENANCE $96.82 Engine Air Filter Replacement: REPLACE ENGINE AIR FILTER, FOUND ENGINE AIR FILTER DIRTY $83.14 DIFFERENTIAL SYNTHETIC REAR FLUID EXCHANGE SERVICE (3QTS): MOC REAR DIFF SERVICE, GM SUGGEST SERVICE AT ****** MILES $150.45 Complete ******************** MOC COMPLETE FUEL SYSTEM SERVICE, GM SUGGEST SERVICE AT ****** MILES $310.25 Classic change their name from Smicklas. When I talked about the excessive charges and asked them, did they check the system to confirm these items had already been done they told me all they did was look at the mileage even though Ive been doing business with this company for over 10 years they some same employees were from Smicklas. They have had the car since May 22 knew they did not have the mechanics told me on May 25. They would move my car to the front of the line because they couldnt provide a rental and the warranty contract cannot secure a rental. Colton ******* advisor. additional charges are fraud.Car is sitting .Classic hire Mechanics 6//12 personal insurance provide rental

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anita W.

    1 star

    12/12/2022

    Terrible service by Finance Manager, ***********************, when I bought a new truck at Smicklas Chevrolet, in *************.I live in another state and purchased a brand new truck for a relative. What should have been a positive experience, turned into a nightmare.I was totally unfamiliar with the OK Tax, license procedure on new cars. I became completely stressed out because after the purchase, I never received any complete info re *** above, nor who to make my first car payment to. FC never answered his phone, his voicemail was always completely full, preventing me from leaving a message, and when I reached a person on the line, he was always out or unavailable. It took 42 days to receive the *** info.I received it on a Saturday, and Monday was a holiday!And, I still had not been informed who, or when to make my first car payment! I just personally knew that its usually 45 days after purchase.It took a number of more calls, to get that info from 2 other kindly, helpful people I was transferred to! FC still not getting back to me. During these 42 days, I tried to find out who the owner/manager of Smicklas Chevrolet was, but all the online info was outdated, and when I called Smicklas, I was given an email that bounced back, I called again, and no one knew. Complete Frustration!!!I am a senior citizen, who has purchased a number of new cars, and it was always a happy, positive experience.This was a Nightmare!I have never been treated so UNPROFESSIONALLY, rudely, ignored, neglected, dismissed!My personal, negative, traumatic experience, makes it impossible for me to recommend Smicklas to Anyone!Lastly, whenever I purchase a new car, I also purchase an extended 5 year warranty. When I got a copy of it at Smicklas, I was STUNNED! It was absolutely useless, because the new car had been built with Non-GM parts. So Nothing could be guaranteed, not even that any GM dealerships would accept it for service!!!I cancelled it Immediately!BUYER BEWARE!!!

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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