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Find a Location

Nearly New has 1 locations, listed below.

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    Business ProfileforNearly New

    Consignment Clothes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9218 N. Western, Oklahoma City, OK 73114
    BBB File Opened:
    8/22/1990
    Business Management
    • Mr. John Santore, Owner/Operator
    Contact Information

    Principal

    • Mr. John Santore, Owner/Operator

    Customer Contact

    • Mr. John Santore, Owner/Operator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    This is a consignment shop that appears to be really running a scam business. They take your items and say they will keep them for 60 days and at the end of your 60 days they will send you a check and then they will donate the items that dont sell. When in actuality, they continue to sell your items after 60 days but you get no profit from them. I have never heard of consignment stores who dont first look thru the items you bring in to see which ones they think will sell and normally at the end of the 60 days you can choose to come back and pick up your items that dont sell. They dont tell you when you bring in your items that they are going to keep them in their store and sell them without you getting any of the profit after 60 days. If you go to Yelp reviews you will see numerous complaints about this business. Unacceptable behavior. I brought in at least 2 large boxes of shoes, many were brand new, along with nice clothes and purses some of which were designer items. I received a check for $6 from them and that was all. What a scam! They have you sign paperwork but dont give you a copy and again they never tell you that they will keep your items after 60 days and you will get no return on those items. Horrible way to run a business.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jaycee W

    1 star

    06/28/2023

    PLEASE DO NOT SUPPORT THIS BUSINESS.I took my best friend here on her birthday to look at some wedding dresses. We did not see a single appointment only sign anywhere though there may have been. Regardless the employees watched us walk into the fitting room with 2 dresses to try on and did not say anything until my best friend came out in the first one. The lady raised her voice and rudely told my friend to take it off immediately! I apologized 5 times and explained we did not see the sign but we were treated like absolute children in a rude and disrespectful attitude. The man even yanked the dress from my hand and said that they wont have people like us in their store! How unprofessional and unacceptable behavior for employees of a business. Just look at how immature their replys to their own reviews are. In fact I wish I would have read the reviews before coming here as they all say the same thing I have. Please be kinder humans Ill be praying for you both.

    Nearly New Response

    06/29/2023

    On the internet. On five signs in the store. On our phone message it states you need and appointment to try on wedding gowns. They were greeted at the door and asked what they were looking for and they were cagey with us and said "Oh nothing". Next thing we know they were back in the bridal area and had gotten into the dresses and were in the try on room. We very politely informed them ...again of our policy and they got indignant and rude and disrespectful. Sorry sweets our store our rules. Bye bye

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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