Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning service, customer service and billing/collection issues. Such as consumers allege that the employees are unprofessional and rude. Billing/Collections issues concerning the business not in clear communication on fees added, payment arrangements, and shut-off notices. Then consumers report on the service side, the business doesn't fulfil work orders in a timely manner. On May 17th, 2023, the BBB submitted a written request to the business encouraging them to address the pattern of complaints. The BBB is awaiting a response from the business.
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 321 N Harvey Ave, Oklahoma City, OK 73102-3405
- BBB File Opened:
- 6/20/1930
- Years in Business:
- 122
- Business Started:
- 2/27/1902
- Business Started Locally:
- 2/1/1902
- Business Incorporated:
- 2/27/1902
- Accredited Since:
- 6/20/1930
- Type of Entity:
- Corporation
- Number of Employees:
- 2500
- Alternate Business Name
- OGE Energy Corp.
- O. G. & E.
- Business Management
- Mr. Sean Trauschke, President & CEO
- Ms. Trish Horn, Corporate Secretary
- Mr. Keith Mitchell, COO
- Mr. Randy Lewis, Community Manager
- Mr. Kevin Alig, Customer Relations Specialist
- Contact Information
Principal
- Mr. Sean Trauschke, President & CEO
Customer Contact
- Ms. Rosemary Suffridge, Account Manager
- Additional Contact Information
Phone Numbers
- (405) 553-3639Other Phone
- (405) 553-3195Other Phone
Email Addresses
- Primary
- (405) 553-3639
Customer Complaints
141 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
62 Customer Reviews
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Most Recent Customer Review
Paul S
07/28/2024
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