Customer ReviewsforPerfect Vape LLC

Horrible shipping. Juice was bad by the time it got to me. Requested refund and to return items. My request was rejected. Horrible customer service and business practices.

Ordered May 5th. It's the 20th. Still no product with explanations regarding their shipping methods due to state legality. Who cares. It's a 1 day ship and we're at 15 with nothing. Will not use again. A company does have exclusive control over the shipping courier that they use to deliver their products. Your issue regarding the legal restraints imposed on vaping products is just that "your issue" and it should not be passed to your customers. It's a bad business practice to just assume that you've done your job as a company and blame everything on your chosen shipping carrier. That's a ******** Pilate approach of washing your hands. Not acceptable! The only way as a customer to deal with it is to dent your already horrible online reputation by leaving reviews such as this. DO NOT ORDER FROM THIS COMPANY! They may have great employees and good local service to their community but their online presence and management of their chosen courier is beyond egregious. They blame the very method they chose to deliver their products in a scapegoat methodology as if customers will be dumb enough to accept it as a response to delayed receipt of orders. You chose your shipping partner, it's your company, and that's why you get the hit!

Terrible business, they send automated emails and refuse to give refunds. I’ve been waiting over a month so I shopped elsewhere still haven’t gotten any product from perfect vape and they refuse to give me a refund

This company is a joke, bad products bad customer service

Totally horrible experience with them. Ordered my vapes, first of all the items were shipped literally days after purchase instead of sending them when they were purchased. Second of all, their shipping carrier is pure garbage. You pay shipping fees for that garbage and then good luck receiving it. In my case its several weeks as the items are in transit as if I ordered them from Mars. Ive read som reviews where people were awaiting for months for their delivery. Thus, its pure garbage that is not worth spending a ***** onBuyers please be aware, this is a complete scam!

great company. fast shipping everything was as great and as promsed

I have always received the products I have ordered with the exception of a few vapes that had the wrong flavor... ************** are very disappointing. Shipping costs $10 regardless of order size which is nice when buying in bulk but usually taking close to 2 weeks to be delivered. I've never dealt with customer service but I have only heard bad things.

This company is great! I will only buy my vapes from them

This company is a scam. I placed an order, was charged, got a notification it was shipped, then some days went by, I still didn't receive the item. So I emailed them. All of a sudden they want age verification. Nothing, absolutely nothing about that when I checked out. They want a picture of me holding my license. No way. Something extremely fishy there. DO NOT TRUST THIS COMPANY. I emailed them to just refund me and they just keep sending the same email. I disputed it with my credit card company and was reimbursed.

Worse customer service experience!! BE AWARE!! SHIPPING WILL TAKE 30 DAYS OR MORE!! When they state it will take up to 10 days!!