Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Safelite Auto Glass has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSafelite Auto Glass

    Glass Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12025 S Western Ave., Oklahoma City, OK 73170
    BBB File Opened:
    5/19/2020
    Years in Business:
    28
    Business Started:
    11/17/1995

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ga Hyun V

    1 star

    03/23/2022

    I filed insurance claim for chip in my front windshield. Safelite came out and attempted to fix it. Tech did terrible job, and just left the sight and told us not worry about coming out to check. It was a terrible job and chip was already started cracking. Now the chip became about 2ft long crack. I immediately called the tech and he said "I did everything by the book, and I did everything correctly, if you have problem with it I'm sorry but I'll give you my supervisor number as soon as possible" never received the supervisors number. I called the location of safelite again and explained and they asked me to bring car in, so I did. The person at the sight said again the resin never filled in correctly and it's cracking. Location manager ****(?) called me and we discussed the how unprofessional the tech was, and since it was the insurance claim, there is nothing much can be done. He did tried to give me as much discount as possible and we worked it out for me to bring the car in later the week. After the drop off, an hour later, they called says the car is throwing error code, we can't do anything until it is resolved. To me it made sense, I took it to the dealership to get it fixed(assumed code clearing). but the issue was that dealership made a mistake too and they said it's a code clearing then it's done. Today I took it to the shop for pre-check and the error popped up again. I took it to the dealership and asked for supervisor of the service section. He said this code is popping up because your windshield is cracked and glitching with the sensor. I told them, they said if error is popping up there is nothing they can do. EVEN THOUGH THE **** IS POPPING UP BECAUSE OF DAMAGED WINDSHIELD. At this point, I was done with them. Only assumption i could have was that they didn't want to do the job with the discount that much. what other explanation can you have? All the person working there seem professional and courteous, but no one take care of the issue.

    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.