ComplaintsforLoud Consulting, LLC

• Initial Complaint

  03/15/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I hired these attorneys to help with a legal business issue. They provided the invoice below but were unable to solve my problem without me agreeing to a lengthy and pricey lawsuit. I requested the remainder of my $5000 retainer but was told there is only $17.06 left in retainer. No other invoices were provided - nor can they be. All work was halted when former partner ***** left. Furthermore, ********, of Loud, lied and said he had been in communication with a 3rd parties attorney, but I have text messages from that 3rd party stating he has not obtained an attorney for this matter. I can provide the voicemail from ******** as well as the text messages from the 3rd party. Also, upon review of ************* reviews, it appears they have done this same thing to another person. As much as I want the rest of my money, my main goal with this complaint is to not allow this business to lie to or harm another person financially.

  

  Business response

  03/22/2023

  Without violating attorney/client privilege Loud Legal, PLLC was retained by ***************************** on 8/25/22.  The engagement outlined the ***** OF WORK  as Pre-Litigation Efforts on an acquisition dispute.  it was clear that court involved litigation is timely and expensive. it Was discussed by us the money it would take to be represented in Court would most likely exceed the relief sought and that moving forward with small claims would be the option suited for them.  the relief sought is never a guarantee when the nature of the practice involving a controversy has no guaranteed outcomes.  The client's engagement outlines the firm was being retained only for pre-litigation. The respondent would not.  at that, a discussion with the clients, per the EA, was held concerning the costs associated coupled with a risk analysis of retaining the firm to file suit.  The Decision was made by the clients to not proceed with retaining the firm to do so, and the firm agreed it would most likely not be cost beneficial to so--a fact understood by all parties from the outset of the firm's representation. as it pertains to invoicing and billing:  the following invoices were issued to the clients via email which also gave the client 48 hours to dispute prior to the retainer being charged:  Invoice number(s): ****, ****, ****, and **** totaling an amount which was shy of the 17 dollars remaining in trust.  On 1/23/23, the firm emailed the clients asking for a confirmation of address or pick up date for a check for the remainder of the retainer and this email, text message, and phone call/voicemail went unanswered; therefore, the firm does not have any place to send the remaining *****.  As it pertains to the allegation of ***************************** lying about an offer: the Sinclairs were notified via text/email/voicemail that the moving parties were now willing to negotiate and would need to be contacted directly by the **********. this message was never responded to. 

  Customer response

  03/29/2023

   
  Complaint: ********
  
  I am rejecting this response because:

  I only received invoice #**** - which I provided in my complaint. All work entailed on invoice****, I approved and is billed correctly. I have never seen any other invoice. I also never approved any other work other than that lined out on invoice#****. There is electronic approval for all work done - and it all lines up with items billed on invoice#****. However - like I said before, there are no other invoices as referenced in their reply. I'm not sure what is even in those invoices, but I didn't approve it. 

   

  
  
  Sincerely,
  
  *****************************

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