ComplaintsforQuick Loans Oklahoma
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Complaint Details
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Initial Complaint
12/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
12/22/2023 I was doing a loan application and the lady said that is going to take 30mnts to call me and said if they approved and I call about 4:35 and she said that they still working and my application hand they called me back about 4:53 said they approved and the lady says but you have to came in 5mnts to came to fill paperwork because we close @t 5:30 called back and i say Im not going to make and I asked if there thing also can do and the lady said we open tomorrow you can came and tell them that I need the money because a family member pass away and I need to go back and the lady says okay you can came no late than 5:15 pm and I said Im not going to make because I was 22 mnts from them and I was driving so I get there on @t 5:20 on my hurry because I need the money but when I get there all the 3 ladys have in actitudes and asking me yes can I help you and i say Im the lady call you about my application and I said Im sorry I didnt make and the lady said ** going to give you the application but you need write fast when I get the paperwork and the pen cil she said I need you Id and you pay stuff first and she steer me and she put her hand on her waist and Im looking my paycheck in my phone and a 1 mnts later she said hurry up because I have staff to do and then the othe Lady said to me are you done that where I got frustrated and throw the papers away and I said you dont know how to take care of business and i left because I get mad because I felt insulted , descriminated , i felt that they so rude they was laughing at me.Business response
12/28/2023
We are sorry you feel that way. No one was laughing at you; we were trying to assist you any way we could but you got upset and left. The application is still approved and waiting on you to pick up the money you want to borrow. We would be happy to loan you the money you need when you need it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.