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Find a Location

Heritage Built Construction, LLC has 1 locations, listed below.

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    Business ProfileforHeritage Built Construction, LLC

    Remodel Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1600 SW 64th St., Oklahoma City, OK 73159
    BBB File Opened:
    7/30/2021
    Years in Business:
    3
    Business Started:
    1/20/2021
    Business Started Locally:
    1/20/2021
    Business Incorporated:
    1/20/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Carlos T Valdez, Owner
    Contact Information

    Principal

    • Mr. Carlos T Valdez, Owner

    Customer Contact

    • Mr. Carlos T Valdez, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    *********************** owner and operator of heritage built construction was hired to do HVAC work in my property. a contract was signed between Heritage Built Construction and myself with details included replacement of all existing HVAC duct work and addition of ductwork to rear of home first and second floors including downstairs family room x2 vents(or more if needed), upstairs bedroom x2 vents(or more if needed), upstairs bathroom x1 vent(or more if needed, upstairs closet x1 vent(or more if needed), and any return vents needed to update all ductwork to ************* building code. total cost to include all labor and material. the time was to take 1 day to complete and agreement payment of $3200 once work was completed. ****** subcontracted a person to do the work agreed to. the work was not satisfied as duct was run in areas not agreed to including not replacing old duct but running all new ductwork through the house in various locations. I met with ****** after the work was performed to go over areas of concern. he assured his crew would come back to fix all the issues and ****** himself would repair areas of holes in floors and walls. I allowed the work to be repaired. after I inspected it a second time, the work was still not looking up to code and also the repairs ****** promised were not performed. I requested a permit be pulled and an inspector inspect the work. by agreement, I paid ****** a good faith payment of $1600 after he pulled a permit. the inspector rejected the work completed and also found out that the crew were not licensed HVAC contractors so he told them they needed to remove all the duct they installed and put the original duct and furnace into original working condition. ****** and his men agreed and did put it back to working original order. ****** agreed to return my payment made to him. he agreed on 5/17/23 but I have no received a refund yet.

    Customer Reviews

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    Local BBB

    Better Business Bureau Serving Central Oklahoma

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