ComplaintsforC and J Tire and Wheels
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Complaint Details
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Initial Complaint
02/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We dropped car off Friday 13th. Wasnt finished until Monday close to 4 pm. My son almost wrecked car turning out of shop and trying to go left. Just dumb luck we actually made it to ********* for alignment. We drove only 5 miles from A to B but at only 10 miles an hour and drive time almost 20 minutes!!! Thats how badly the car was put back together. 4 days later and an additional $736.00. I had to borrow that! So $540.00 from first repairs and second repair Im out over $1200.00 for a ****** repair as we provided all the parts as well. I also want to add ******* had us all set up for an alignment at Pepboys closest to them, until I stated this car better be fixed right because he also refused to show me his certification. I would also look into that business location and owner. The owner sister in law works there and was going to do an alignment on a vehicle that would not of passed inspection to alignment due to the suspension damage and faulty repair. My son could of had a serious accident or even hurt another driver due to the work and malicious business ethics of this mechanic **** and his partner businesses. The mechanic at ********* stated whoever worked on the car should absolutely not be!!! Thank you for your time and hopefully you can help me find resolution and help the safety on the roads.Business response
03/13/2023
see attached
discuss the date the car arrived at this business
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.