Complaintsfor2Guys Autos, LLC
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Complaint Details
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Initial Complaint
05/03/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I found a vehicle listed for 2000 on the internet went to the establishment and attempted to test drive the vehicle but nobody was there. I called the number on the window and a lady answered stating they were an online only dealership and I would have to schedule an appointment so I did. This morning I test drove the vehicle and when I went in to pay the $2000 for the vehicle the lady told me it is 9500, the 2000 was only a down payment. I showed her screen shots where there were no terms of any payments and that was the total price. She claims this is not what it says online anymore, but that I illegal to change a price after someone agrees on a price and test drives the vehicle.Initial Complaint
04/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have rented a car from this place and my title is still not in for me to get my tags and my tags are expired so now I am riding around with an expired tag that's unprofessional and I've been getting pulled over and recievig 2 tickets due to my expired tags on top of iam going to o have to pay a penalty the longer I wait to get my tagsBusiness response
05/12/2023
It was explained to costumer that ****** can take 2-3 weeks for processing after financing, ****** was sent before her paper tag expired.Initial Complaint
02/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I first bought a Malibu 2013 with about ******* miles for 1000$ down. Within my warranty that ********************************************** ecs . I brought it to them two times to fix and they couldnt so they ended up getting me a new one car . Start January 10th Im in 2012 Malibu with way less mileage about ****** for the same exact price as the 2013 . Now Im driving that car and it has the motor light on . And that has something to do with time shift within the motor . Not the dealer ship is saying since the tile is going a lean on it and its on the way to me but yet I still havent received it that I cant get my money back . Its still within warranty I had a ************************************************************************************************************ a messed up car
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.