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Complaint Details
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Initial Complaint
10/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
September 14, 2022 Fred worked with me on the down payment for a SUV. I wanted this white traverse and he said okay the white one. Well the next day when I went in there after work to get the deal done. All of a sudden this silver 2009 Chevy traverse pulls up and I said no Fred I wanted the white one and he says to me No you can't have that one it's more down payment and this one has warranty 2 year. You take this one okay. The car lasted 5 days. It's still broke down and he's telling me it's a done deal you signed the papers. Yes I am wrong for not looking it over. But he knew the car was messed up. I never got the car fax I asked for from him. I'm sorry but it's not okay for him not to put me in a different vehicle. The finance charge is more than what the car is worth. Sign here, initial here. Just please get me justice. I took it to the repair shop and he said a rod is knocking and I need a new engine. 5 days and it broke down on me at on cue gas station. When I had to have it towed from mustang road and SW 15th and took it to Mr transmission who is ASE certified said that any person who has knowledge of cars such as car dealers or car lot owners who deals with cars. Should have or would have known that the car was defective. He specifically put that car on me cause it was my first time buying a car. I mean I deliver is auto parts to him cause I work for AutoZone. I just want out of this contract and my 1100 dollars back! He saw me coming and he took advantage of me cause I was in need of a vehicle. A vehicle that is dependable. He won't talk to me when I go in there and see if he is going to help me and he tells me to get out. He told me he was in house and this is my last defense I graduated high school so I'm not a dumb person! If he would have shown me that I was being financed through credit acceptance and my finance was going to be more than what the car is worth. Only a dumb stupid person or rich person would agree to such terms. My mechanic 4.9
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.