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ComplaintsforSew It Tailor Shop
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Complaint Details
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Initial Complaint
10/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I took a bridesmaid dress in to be altered on September 17, 2022. I paid $70 plus tax for her to alter the length and the top of the dress. She said to come in any time after September 28, 2022 to pick it up. I picked my dress up on September 30, 2022. She didn't ask if I wanted to try it on, so I picked it up and left. When I wore it a week later, I figured out she never even touched it. The length was the same as was the top. When I reached out to her, her response was "you should have tried it on before you left". I paid $70 for her to store a dress for 2 weeks, and she did not complete any alterations.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.