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ComplaintsforTWS Southern Customs Printing & Boutique
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a pair of shoes from TWs boutique on April 8th, 2023 and they were $85 dollars. She ordered them from a vendor and didnt get them and had to file a claim to get our money back. Its been 5 months, and I still do not have the shoes I ordered or the refund of money. She has not updated me, and has only given excuse after excuse when she does feel like responding to me. She has said multiple times the claim will be disputed to such and such date then when that time comes she pushes it back to a later time and gives another excuse. When I text her, she wont respond even though shes active on ********* I would like my money back, so this is my last resort. The address I gave isnt correct. She runs her boutique out of her house and Im unsure where she lives.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.