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Find a Location

Great Plains Lending, LLC has locations, listed below.

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    ComplaintsforGreat Plains Lending, LLC

    Payday Loans
    View Business profile
    View Business profile

    Current Alerts For This Business

    Pattern of Complaint:
    BBB files indicate that this business has a pattern of complaints concerning customer service issues. Such as the business not returning phone call or emails. On January 18th, 2023 the BBB submitted a written request to the business encouraging them to address the pattern of complaints. As of January 18th, 2023 the BBB has not received a response from the business. 

    Need to file a complaint?

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    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Showing all complaints

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I took a loan out with Great Plains Lending. There is no where to find the agreement on the loan as they continue to take 163 dollars out of my bank account every payday as I get paid biweekly. Their customer phone number is no longer in use as its disconnected and they never responded to my email in the email they provided on their website. It is a scam and I want some some answers from it.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      This business has no working phone numbers. Theres no way to get in touch with them.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Cant reach them by email or phone to talk to anyone about my loan
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I took out a $400 loan in early 2023. This has been paid months ago yet they still are withdrawing a payment monthly of $210.On their website, there is no contact information.I have emailed ******************************** and ******************************** which are returned undeliverable.The phone number ************ is not operative. There is no other way to contact them. I live in ******* and have contacted the Attorney General and also the **** There is an address of *************************************************************. I am having a cease and desist letter sent from my attorney. Think Finance had to pay for fraudulent activity in lawsuits - they are the main company for Great Plains and Plain Green along with other companies.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Can not get a hold of anyone to find out my payoff.
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I have constantly been trying to reach this place to no avail. I'd like to see what my balance is to pay this off. Yet I feel it is already paid off and they still are taking out of my bank account. You can't call them can't get ahold of them by email. So how do I contact them.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I took out a loan earlier this year due to an emergency situation. I have paid back way more than I borrowed and they are still taking out payments!!! I am not able to access my account or anything else. And cant seem to contact anyone there. I have since learned these type of loans are illegal in my state! My husband has also been laid off now and I have no way to pay anymore. Please close my account and **** it as Paid in full and do not take Out anymore money!!!
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Unable to reach this company. They continue to debit my account. No number are valid
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I took out a loan with this company. I want to pay the loan off, but I can't contact them.The phone number never works, and the email addresses never connect. I have sent emails but never get a response, unsettling. YET, they diligent in debiting my checking account.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I did not authorize this pay day loan. The sent money to my account and are now drafting payments from this account. Have no contact info or anything. Need this resolved asap!

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