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Find a Location

Nelson's Remodeling, LLC has 1 locations, listed below.

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    Business ProfileforNelson's Remodeling, LLC

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1102 N Pesotum Ave, Shawnee, OK 74801-6457
    BBB File Opened:
    5/11/2020
    Years in Business:
    6
    Business Started:
    8/7/2018
    Business Started Locally:
    8/7/2018
    Business Incorporated:
    5/9/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Garon Nelson, Owner
    Contact Information

    Principal

    • Mr. Garon Nelson, Owner

    Customer Contact

    • Mr. Garon Nelson, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We signed a contract with ******** Remodeling on 2022-08-30 to remodel the building we bought to serve as a crepe shop. He was to replace all sheetrock, install vinyl flooring, widen the restroom for ADA *********** build a custom counter with formica countertop, plumb in sinks, and build walls for an enclosed prep area. Work was to start on 2022-09-13 with an estimated completion date of one month. They didn't actually start until 2022-09-19. They were shut down shortly after on 2022-09-26 by the city building inspector for working without a building permit. The contract states the contractor will "obtain and pay for the construction permits needed to complete the project," but the contractor claimed they didn't think the job needed a building permit. The building permit was finally approved on 2022-10-17. The contractor said he had to take on another job while waiting for approval of the building permit, so he did not resume work until 2022-11-14. His new estimate for date of completion was the first week in December. The last day he performed any work was on 2022-11-28. He would text every couple days that he would start working again in a day or two. A day or two would pass, no work, and he would text again that he would start working again in a day or two. Then he stopped replying to texts and answering our calls all together. The last contact we've had from him was a text on 2022-12-07 that he was working on getting the sheetrock over there "right now." We have made multiple attempts to text, email, and leave voicemails and have not heard back from him since. All they have completed is reframing a wall that had significant water damage, demo work removing cabinets and the old sheetrock, and they began hanging sheetrock but have only partially covered one wall and partially covered the ceiling. We have requested a refund less the cost of work already completed but have not heard back.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandy I

    1 star

    05/26/2022

    We hired ******** Remodeling to re-roof our house in October, 2021, after we determined the patch job he did on our roof in July, 2021 did not resolve a leak in the roof. He rarely showed up to do any work and the work he did do was terrible - he was nailing new shingles on top of old shingles instead of replacing the plywood and starting new with only new shingles. The old shingles were completely worn out. Our roof is still leaking and who knows what further damage is being caused. By January, 2022, he wouldn't even take our many calls or texts. We filed a small claims suit against him to reclaim what we had paid him, and the judge granted the judgment against him by default because he didn't come to court. The judgment was ordered on May 4th, and he still hasn't paid us back. I do not recommend *********************** or ******** remodeling for any construction jobs.

    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

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