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Find a Location

Big Rollerz Asphalt Number Three has 1 locations, listed below.

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    Business ProfileforBig Rollerz Asphalt Number Three

    Asphalt

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 657, Spiro, OK 74959-0657
    BBB File Opened:
    9/24/2020
    Years in Business:
    8
    Business Started:
    5/2/2016
    Business Management
    • Mr. Gary E Cooper, Owner
    Contact Information

    Principal

    • Mr. Gary E Cooper, Owner

    Customer Contact

    • Mr. Gary E Cooper, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Terry H

    1 star

    07/29/2024

    Big Rollerz Asphalt was hired to improve driveway and road encircling property with chip and seal protective product and a sealant. ******************* (**) ******, representing Big Rollerz Asphalt, informed me that the overall square yardage was 870 sq yds, and I would be charged per sq yd. When the protective chip and seal was shown to be defective, I measured the actual sq ydg, which resulted in a 546 figure of sq ydg, substantially lower than what *************** wrote in the contract. The chip and seal work was completed on 1/26/2024, with ******************* guarantee for 10 years. On 2/1/2024, *************** was hired to apply a sealant to the chip and seal, guaranteed for 25 years. The cost of the chip and seal was $25,000.00, the sealant was $10,000.00. I never received a copy of the warranties despite many text (15) and phone calls, during which ****** promised that the warranties were "in the mail". Although it is written on the contract, I have no idea if the warranties exist. Per contract, *************** no vegetation would grow through either the chip and seal and sealant. Within one month of the completion of the work, it was apparent that the seal and sealant was not effective. Vegetation was growing through the chip and seal at all areas of the road. I contacted *************** and sent him multiple photos of the vegetation. At times *************** replied to my text messages and phone calls, but very sporadically. He promised correct the problem, and to mail me a copy for the warranties. He has never been back to my property. On May 3 2024, *************** contacted me by text to inform me that he was in the hospital. He promised to return once he was able, and to mail me the warranties. *************** provided as the address ************************************************************. There is not a business office or any type of presence for this company at that location. All attempts to locate the business in ***** have failed, with inquiries going to an address and phone number registered in *****, ********.

    Big Rollerz Asphalt Number Three Response

    07/30/2024

    The warrenty papers have been sent to u not once but two times i have two office locations i told u aswell the sealant would stop the grass by 80% nothing is 100% as far as the square yards go that extra area is the double corase of chip seal that had to be applied to the areas that you had problems in and i also dont only respenct big rollerz asphalt i own it i responed to ever phone call and every text with u and told u i would be there to correct the problem and just like i stated i would correct the problem untill i dont anwser your phone calls and ur texts please dont run me or my business down purn *********************** owner operator big rollerz asphalt

    Big Rollerz Asphalt Number Three Response

    07/30/2024

    We try to please everyone with our services , some clients you cannot satisfiy everyone we do are best

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