Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

American Web Loan has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforAmerican Web Loan

    Consumer Finance Companies
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    47 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Margaret B

      1 star

      07/22/2024

      If I could give zero stars, I would. Applied for an $600 loan and no interest rates were disclosed, couldn't and still cannot find the interest rate on my account. I do know that a loan of $600 has turned into a $2500 after I looked at how long my monthly payments would be, is this even legal? This company should not be in business. Fraud! Stay away!
    • Review from rodney w

      1 star

      02/28/2024

      AWL American Web Loan company is full of fraud. My bank account somehow received a ****** deposit without signing up or requesting this. i didn't realize this until 4 months later seeing a withdrawal from them that said AWL. i instantly called the 800 number and was told i did sign up for this and that i still owed over *******. after arguing with the man on the phone i told him i was going to my bank and closing my account. my bank knew i was not in any situation financially that would need any type of web loan they had. so they closed my account and transferred everything into a new account and documented the fraud. they also gave me the money back above the ****** that AWL had already taken. saying this they are still harassing me to this day. i am going to have to hire an attorney and meet them in court. i am sick of this. and the lady for the collection agency they sent this to which i just spoke to told me there was no emails 20 years ago. are you kidding me? AWL is not a reasonable company at all. and it seems their collection agency group isn't either. i will see if they send me court papers any time soon.
    • Review from Cassandra L

      1 star

      01/17/2024

      American web loan denied me of a loan because I live in pa and I am now seeing that they were not legal and I have been getting a loan from them for years now
    • Review from David S

      1 star

      01/14/2024

      Dont ever get a loan from them America Web Loan. 564% interest rate. If you get a $2300 loan youll be paying over $10,000. I was I need of money cause of personal issues but didnt know Ill get scam or get hit with a high interest rate. Its a company that will make you go bankrupt and put you in a bigger debt. They wont help you . Theyll take advantage of the less vaurnable. I repeat stay away from this loan company or youll regret it. Think I have to file a lawsuit before I get rob
    • Review from Brionna H

      1 star

      10/25/2023

      If I could give this company a negative rating I would! This company IS a scam and takes advantage of people. I borrow $800 with a low APR when I signed documentation, WHAT THEY DON'T TELL YOU IS THEY SKYROCKET THE APR. I have an interest rate of ******%, I will be paying back 4x my loan borrowed. This company is CRIMINAL and they should be shut down completely. I advise anyone who is needing any financial help DO NOT USE THIS COMPANY!!!! They will literally **** your pockets and take you for everything you got! They will also take out of your account and still state that you have not paid.
    • Review from Sovannary P

      1 star

      10/12/2023

      I did business with them last year and was fine but somehow this year I didnt see that they had skyrocketed their APR% I borrowed a measly $900 due to and emergency and now I have to pay $6,000?! Like thats not okay. I dont know what to do at this point other pay for this and never use from them again
    • Review from Ermias K

      1 star

      08/02/2023

      Disaster. Not friendly at all. It was a very bad experience!
    • Review from Susan M

      1 star

      07/26/2023

      This company calls me daily about a loan I did not take out. I asked for proof and they send nothing. They sent me affidavits to fill out with no information on them. I tell them if you do noy send me proof of this loan then stop calling or I will get a lawyer involved
    • Review from Tracy S

      2 stars

      06/22/2023

      The company completely takes advantage of its customers. I called to check on my account because I do care about my bills and the representative informed me that my loan would close out on Friday June 24th 2023. It was a simple phone call no problems why wanted to make double sure so I called back and asked another representative and she said because I had deferment that I've still got more payments to come out in July. I've been paying $103 every 2 weeks for what seems like forever. And then she's going to call the confusion is on my part I let her know quickly that the confusion was not on my part that I went by what the previous representative had stated to me. Yes I did have a deferment because of Life circumstances but I'm finding out that even life circumstances is sheer punishment when it comes to companies like this. I want to make myself very clear the previous representative went over my whole account with me and did a thorough job. The confusion was not on my part or her part the confusion laid with the customer service representative that I spoke with today. And I let her know that. They do record their calls and it would have took all of just a few minutes to get a supervisor on the line to verify what was told to me yesterday by the previous representative and the lack of customer service that came from the lady today. Very frustrating to say the least. Exhaust all of your options before getting mixed up with a company of this caliber unless you absolutely have no other choice this should be your last choice.
    • Review from Kaylee S

      1 star

      05/31/2023

      They have called me over 8 times a day in regards to a loan a took out in August of 2022. Yesterday was 11 times! They call me 7 days a week as well. This has got to be harassment at this point. Never use this place.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.