Share
Business ProfileforKicker Stillwater Design
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3100 N Husband St, Stillwater, OK 74075-2516
- BBB File Opened:
- 9/7/2006
- Years in Business:
- 17
- Business Started:
- 9/7/2006
- Alternate Business Name
- Still Water Designs Kicker
- Additional Contact Information
Phone Numbers
- (405) 624-8510Other Phone
- (405) 624-8510
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/18/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
JM B
11/30/2023
Kicker Stillwater Design Response
12/04/2023
Customer contacted ********************** **************** on November 8, 2023 complaining that the Kicker power bar speaker in his side by side utility vehicle was not working. Customer told our *** that he purchased the vehicle used and the power bar speaker was purchased and installed by the previous owner. Our *** explained to him how our warranty works for original purchaser, and that warranty is not transferrable to subsequent purchasers/owners. However, the *** told him if he would get a copy of the sales receipt from the original owner we would goodwill cover the repair or replacement of the speaker if within the warranty timeframe. Customer sent in unit without a copy of sales receipt so we had no way to know when it was originally purchased. Our repair department determined that the unit he sent in could not be repaired and we offered to replace his unit with a working unit for $345. We currently sell the new power bar unit for $799, so we offered him a significant savings over purchasing a new unit on our website. Customer said he could not obtain an original sales receipt from the previous owner and requested we send back his unit unrepaired, which we did.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.