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Find a Location

Assured Collections, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAssured Collections, LLC

    Collections Agencies
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    United States of America v. Assured Collections LLC et al

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

     

    On August 2, 2024 the business entered into a civil consent decree with the U.S. Department of Justice. The consent decree settles allegations that the business "...sent thousands of fraudulent debt collection notices on Assured Collections LLC and Assured Financial LLC letterhead to consumers nationwide. The letters demanded thousands of dollars in payment purportedly for medical devices that some consumers received for past medical procedures, such as leg compression devices used to prevent blood clots after surgery. The United States alleged that defendants had no authority to collect any debt from those consumers and that the debts for which defendants sought repayment were in many cases illusory — i.e., consumers did not actually owe the money, but many paid it anyway. The complaint further alleged that Christopher Parks and his co-defendants knew that the debt collection notices were fraudulent yet continued to harass consumers and demand payments.

     

    Under the terms of their civil consent decrees, defendants agreed to be "...permanently enjoined from, among other things, engaging in any future billing and debt collection activities and accepting any future payments from any consumer who received a debt collection notice from Assured Collections LLC or Assured Financial LLC. Additionally, defendants agreed to disclose the consent decrees to any current, prospective and/or future employee, employer, business partner, client or associate engaged in the healthcare or debt collection industries." The consent decree was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

     

    For more details go to:

    https://www.justice.gov/opa/pr/court-enjoins-fraudulent-medical-debt-collection-scheme-targeting-veterans-and-older

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    245 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Assured Collections, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8660 S Peoria Ave STE A, Tulsa, OK 74132-2827
      BBB File Opened:
      12/2/2020
      Years in Business:
      3
      Business Started:
      3/29/2021
      Business Incorporated:
      3/29/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Philcare Medical Supplies Inc.
      • Assured Financial LLC
      Business Management
      • Mr. Stephen Miller, Business Manager
      • Mr. Christopher Parks, Owner
      Contact Information

      Customer Contact

      • Mr. Keith Ward, Registered Agent
      • Mr. Stephen Miller, Business Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      245 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I received a collection letter from Assured collections on May 26th dated May 8, 2023 stating I owed Philcare medical supplies $419.40 from August 2018. I have excellent credit and have never received any bills from anyone on this alleged debt. A 5 year old debt?? I attempted numerous times to call but no one answered. I logged in to see what the bill was for but there's no data other than amount due. I called my insurance and they paid the claim. I have military tricare so I filed a complaint with them against this deceptive business. I want proof this is my bill and an explanation why I never received a bill if it is mine. There should be a signed form on file of me authorizing services if it's valid. I also sent a certified dispute since the letter was already 3 weeks old when I received it. This also seems to be a trap to not allow a consumer time to dispute. This is also being reported to the FDCPA.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      La Nelle G

      1 star

      11/03/2023

      On May 4, 2023 I receive a collection letter. It was for a July 22, 2020 bill for $375.83 to Philcare Medical Supplies. I have never heard of that business. I sent a request to Assured Collections for a copy of the invoice. If I could give them a zero I would. A one is to high a rating!!

      Local BBB

      BBB Serving Eastern Oklahoma

      BBB Reports On

      BBB reports on known marketplace practices.

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