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ComplaintsforRound the House Consignment
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Complaint Details
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Initial Complaint
03/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On Thursday I put a table on a hold because I didnt get paid till the next day. They let me put $40 down. On Friday when I came to pick it up I realized that the table was not attached to the base. Because it is unsafe for my home, I could not accept the product. The salesperson said that she had no authority and I would have to come back. When I returned two days later, the owner would not return my money or even let me use it towards another purchase. She said that all sales were final. I contend that the sale was never finalized because I never paid and the product was never delivered..Customer response
03/04/2024
Round the House Consignment Store
4941 ********
*****, **
74105
Customer response
03/11/2024
Business contacted me directly and resolved the issue by allowing me to have an in-store credit for the disputed amount.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.