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Find a Location

Triple AAA Energy Services has 1 locations, listed below.

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    Business ProfileforTriple AAA Energy Services

    Energy Service Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/28/2017

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    PO Box 702437, Tulsa, OK 74170-2437
    BBB File Opened:
    4/21/2017
    Years in Business:
    14
    Business Started:
    6/15/2010
    Business Incorporated:
    5/10/2010
    Accredited Since:
    4/28/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • AAA Natural Gas
    Business Management
    • Ms. Lori Nalley, Owner
    Contact Information

    Principal

    • Ms. Lori Nalley, Owner

    Customer Contact

    • Ms. Lori Nalley, Owner
    • Rachel Strealy, Manager
    Additional Contact Information

    Fax Numbers

    • (888) 294-7660
      Primary Fax

    Customer Complaints

    35 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    6/18/24 dated of offense. my wife told ***************** be cheaper . our gas bill douledd. AAA ENERGY GAS SVC REFUSE TO REMOVE ACCOUNT. THEY MANDATED A 60 DAY HOLD. JUST FOR MORE CHARGES. THIS IS UNSATISFACGTORY. CACELATION REQUESTED 6/17/24.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patricia F

    1 star

    05/20/2024

    AAA Energy company called me telling me they were from PGE and because I was a long term customer and older I was eligible to reduce my gas charges. They gave me misleading information, asking me to tell them the cost I paid for gas per "therm" which on my statement was$2.16. They said they could give it to me for 1/2 the price. What they did not say is that the therms on the bill includes procurement, transportation, and distibution. They are a totally separate company that only provides the procurement. PGE will still provide transportation and distribution. PGE's procurement fee for me is only $0.44. Their procurement fee is $1.20. They intentionally mislead customers to think that PGE is giving them a special discount. The telephone salesmen all have very heavy Indian accents and that makes the communication even more difficult. They transferred me to someone to record my acceptance of this new "benefit" of PGE, and I hung up. They called back, and I told them I thought they were a scam and I did not want their product. The callers name was ******************* , NS 115. (AAA responses below say they will immediately fire anyone not giving accurate info.) Please DO!. Now I received a contract in writing telling me that I have changed services to them. I immediately called their phone number and was told by service ***** ****** that I was able to cancel the contract because I had called within a three day period. Will they cancel it? They are not to be trusted. I want to warn that this company uses devious tactics and after I told them by phone that I did not want this service they still finalized the contract and sent it to me. Other elderly people might not pick up the devious ways they use when discussing "therms" and go along with the plan. This company should not be allowed to operate using these unethical enrollment practices.. I would be happy to participate in a class action suit. There are many complaints.

    Local BBB

    BBB Serving Eastern Oklahoma

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