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            Business ProfileRH91 Racquet And Health Club

            Fitness Center

            Contact Information

            3030 E 91st St

            Tulsa, OK 74137-3323

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            Visit Website
            (918) 298-9500

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            3030 E 91st St, Tulsa, OK 74137-3323
            BBB File Opened:
            11/12/2020
            Business Management
            • Kristin Williams, General Manager
            Contact Information

            Principal

            • Kristin Williams, General Manager

            Customer Contact

            • Kristin Williams, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need to get in shape? BBB has tips for joining a gym

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/29/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I joined RH91 with the understanding that the cost of membership INCLUDED tennis drills, since I do not know how to play tennis. I specifically asked if drills were included, to which a YES, except for a few that are paid. Turns out that ALL are paid except for 1 lesson on Saturday mornings, which will never work as a single mom with kids in sports. I was misled about the availability and costs associated. Membership is "access" to courts. So you need to know how to play tennis well and know people to play tennis with, or PAY a lot extra to learn or be available for the only free drill time on Saturday at 11:30 . Not clear. Nowhere does it indicate that the membership is access to courts and ONE drill. They throw out the gym membership is included, but when I signed up, I was VERY clear that I had a personal trainer and DID NOT need a gym membership. Lied about what the membership entails for tennis. On the website, the schedule listed has several times for drills without ($xx) listed. It would be assumed those were free since there are clearly ones marked with fees. However, they are not, in fact free. This is misleading and confusing.
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            BBB Serving Eastern Oklahoma

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