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ComplaintsforIron Worker Smokers
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
we paid $19,875.00 to have a ice cream trailer built on feb 10th of this year. the build was to take six weeks! long story short after fighting this company for seven months now we still do not have a finished ice cream trailer! we want our trailer finished! it is all paid for!Business response
01/11/2023
Business Response /* (1000, 11, 2022/10/21) */ we did actually agree on an 8 week job and I feel horrible about the outcome and how long it did take. We did finally finish the job and the trailer is in the customers possession. The reasoning for late will not justify the wrong doing. I have an extreme staff problems and for the majority of the time I really didnt have a staff. Consumer Response /* (3000, 13, 2022/10/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) staff is not all the problem, but thats ok. yes we got the trailer, but it was not finished! they have not furnished paper work for title on trailer so we can't use the trailer at all! this guy lies almost every time he opens his mouth, this business is a fraud set up.he has cheated many people out of state.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.