Business ProfileforCertified Moving Solutions

On June 23rd, Certified Moving Solutions was hired to pack my belongings, wrap furniture and televisions in provided padding, and load the items into a **Box which they were supposed to bring with them between 8am and 10am.They showed up at 10am with a truck but no **Box. They called their boss and said they would be back in half an hour. They returned after noon. It was a rushed afternoon, despite us telling them to take their time and be sure our items fit. I had all items to be packed in the living room in the same inside measurements as the **Box.After they had "packed" the **Box, they claimed there was no more room. They insisted nothing else would fit in the **Box and there was furniture that we were unable to take with us because of their inability to pack efficiently and properly.We had already reserved a hotel room at a destination. However, we would not have been able to make it to that destination because of their time delay and poor communication skills. So, we had to scramble to reserve a different hotel room at a destination 4 hours closer.When we were finally at our new apartment and it came time to unpack the **Box, the movers here in ************ asked me to come out and take pictures of the atrocious sight they saw when they opened the **Box. We had several damaged items. Including a 48" television and several totes and a bookcase. None of the items were wrapped causing damage to our wooden furniture, television, microwave cart, microwave, and our exercise bike.They have not answered nor returned calls regarding this situation.Date: 06/23/2023 Amount paid: $185.00 Amount requested: $700 Order number: OR-136ac56e