Business ProfileforTwo Men And A Truck

Review for 2 men & a truck I recently hired 2 Men & a Truck to move a few items on May 13, 2024. I paid $600 for them to move a mattress, a dresser, a nightstand, a headboard, and a TV. Unfortunately, this turned out to be a terrible experience.Upon delivery, I discovered that my TV was broken and damaged. The movers did not inform me beforehand that my television required a moving box for protection, which led to this unfortunate outcome. This level of carelessness is unacceptable, especially considering the high cost of the service.Adding to my frustration, I contacted the claims department immediately, but they were of no assistance whatsoever. I expected a prompt and helpful response, but instead, I was met with indifference and no resolution to my issue.Moreover, the moving process itself was incredibly inefficient. Two of the movers spent an entire hour just moving my couch from the storage unit, while the third mover had to handle everything else on his own. This not only slowed down the entire process but also demonstrated a lack of teamwork and efficiency. It felt like the company hires lazy workers who don't care about handling customers' valuable items properly.I do not feel that my money or time was appreciated. For $600, I expected a professional and efficient service, but what I received was far from it. This companys lack of transparency about necessary precautions, poor customer service, and inefficient, careless movers make it clear that they do not prioritize their customers' belongings or satisfaction. I would not recommend 2 Men & a Truck to anyone. Save yourself the trouble and look for a more reliable moving service. This felt like a scam scheme rather than a professional moving service.

Hi **************,It appears we have been able to successfully handle your claim and have purchased you a new television. We're so happy we could get this taken care of for you!