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Find a Location

Luis Balan Motors LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Luis Balan Motors LLC

      2005 E 3rd St Tulsa, OK 74104-1815

    • Luis Balan Motors LLC

      4507 E 11th St Tulsa, OK 74112-4211

    Business ProfileforLuis Balan Motors LLC

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Luis Balan Motors LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Luis Balan Motors LLC

        2005 E 3rd St Tulsa, OK 74104-1815

      • Luis Balan Motors LLC

        4507 E 11th St Tulsa, OK 74112-4211

      Location of This Business
      2005 E 3rd St, Tulsa, OK 74104-1815
      BBB File Opened:
      1/26/2018
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/05/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I bought a car from Luis Balan on June 9th, 2022 .The car was sold to me as is, even though it had some mechanical and electrical issues I bought because I was in desperate need of a car. The car was $7k cash. I didn't have all of the money. He came to an agreement with me and my husband for $8k. He added an extra $1k since we didn't have all the cash in hand. I went to his office and signed paperwork how much the car total was and how much I would pay him every month or every two weeks, we both came to a verbal agreement of $400 monthly. The ending balance was $3k on June 9th, 2022. On July 1st I paid him $350. The balance was $2,650. My family had a financial struggle for 3 months and we weren't able to pay him for 3 months, due to the car having multiple issues. We did communicate with him multiple times. He says we didn't. We did. We have record we did. The AC stopped working, we had to fix that. The heat was not working as well. We got that fixed. Me and my husband were communicating with him regarding the car payments. In the beginning of November, I arrived home and a private repo takes my car. We call Luis asking him what did he take our car. He said if you don't pay me $1500 plus $500 tow truck. I will sell your car and keep what you have paid me. We came up with the money. We paid him $1000 on November 3rd. He refused to give us a receipt. But we got our car back, our only transportation to get anywhere. He said with word of mouth once we pay him the $500 for the tow we can come to a new agreement. We paid him a total of $1,500. He also, did some work on our car, he supposedly fixed the AC/ heat. But there's still problems with the heat. I have the receipt of how much we have paid him but he has added more to the account that I already came to an agreement. I asked him for a itemized receipt for the tow truck and labor work, he refuses to provide me with one. I need receipts for my records. I just need a receipt and a new account made for the new agreement.
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      Customer Reviews

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      Local BBB

      BBB Serving Eastern Oklahoma

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