ComplaintsforCollins & Associates, Inc.

• Initial Complaint

  04/05/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  They keep sending me mysterious bills I paid off the $419.31 after pleading for an itemized bill I never received they're again sending me a mysterious bill after I paid the last amount this one is double the amount. Also they have illegally torn down my fence on behalf of a volunteer HOAI am taking them to court now they showed up unannounced nearly injuring me and my animals ignored my lawyers letter. I have to pay for tracking on my checks because they are purposely holding my checks then sending bogus late fees when I stay ahead 1 month due to this harrasment. They are sending bogus late fees, mysterious unitemized previous balances, and have illegally willfully destroyed property. All of their 1 star reviews they took down are correct these people are blue collar criminals.

  Business response

  12/22/2022

  Business Response /* (1000, 5, 2022/04/15) */ Ms. *******, several complete histories have been provided. Each month, a new one is supplied from the previous three months. You have failed to produce any proof of payment that hasn't been accredited. There are no fences allowed at Riverpark; please refer to your covenants. The board has approved that everything for the common area condos has been completed. We ask that you please provide some type of documentation that your payment of yours hasn't been posted. We need to substantiate your claim to meet our fiduciary responsibility to all the owners of Riverpark Place. We also ask you to follow the covenants you agreed to when you signed your deed. Consumer Response /* (3000, 7, 2022/04/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) There are fences at River Park you ignored a legal letter from my attorney showing up unannounced nearly seriously injuring, the fence did not attach to the building (2) lawyers have told the HOA they are wrong my fence is going back up. I know the bi laws well you should please follow state laws stop scamming for money fraudulent balances, bogus late fees, &purposely holding checks one I still haven't gotten back that was written for the entire year so I wouldn't be harassed through checks as I am "complete histories" are not (2) words "previous balance" I paid the last mysterious balance of $419.31 now I mysteriously owe $859.56 and have a bogus lien on my home when I've never missed a condo fee, this fraudulent shady office is aiding and abetting a vengeful w/me HOA trying to get me out of my home. I have provided proof it's never enough & there's always again a later made up balance I have every check statement cashed w/tracking that provides evidence of the bogus late fees & accusations. I will also be emailing to the person on this case email evidence that I was all caught up on my balance after the mysterious $419.31 then out of the blue given another erroneous fraudulent balance. I am being kind by just making a BBB complaint the next step will be suing this business if this is not resolved. Business Response /* (1000, 11, 2022/05/02) */ Ms. *******, All copies of checks received from you were already accounted for on your statement. To reduce the amount you owe, you will need to provide proof of payment for items not currently listed on your statement. It is the board's fiduciary responsibility to ensure that each owner pays their part. So far, all items offered as proof, you were given credit against your balance owed. Consumer Response /* (3000, 13, 2022/05/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) Here we go again not explaining where the mystery balance is from? I've sent y'all every check I've ever written for entire year and it's never enough so what year and month do I mysteriously owe? You can never tell me what mystery month and year I owe? Every check I uploaded is from the balance I cleared and was caught up to then out of the blue you LIE and send another mysterious previous balance with no explanation after I was all pjs up and still no explanation for where this mystery balance is from? There never is! Because this business is FRAUDULENT. Business Response /* (4000, 15, 2022/05/04) */ Again, the balance comes from unpaid dues from over two years ago. You have been provided with statements. You continue to ask the same questions, and I give the same answers because it doesn't change. You need to provide copies of checks that haven't been previously provided or posted. Consumer Response /* (4200, 17, 2022/05/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) These are the fraudulent circles this business takes me in as you can see I've uploaded all the bills all of my checks I was all caught up they literally can not say what month and what year because they are lying I owe nothing I stay one month ahead because of their harassment this business needs to be audited asap they're criminal. I've submitted all of my checks they've cashed you can see on the bill they then accuse me of having not paid.

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