Business ProfileforUrban Air Adventure Park

I signed an agreement and I am making payments for 2 children to have membership which includes unlimited visits and a snack with every visit. The agreement I signed only said a snack and did not specify what the snack was. At the time of purchase I asked an employee what the snack was and was told it was a bag of chips. I payed for a signed the agreement stating that the two kids would be able to come unlimited times with one snack each per day. We came the months of March and April, and received a bag of chips each time. Today May 5, 2024 we came in signed in got our snack card and went to claim our snacks. We were told that the snack was only popcorn and had always only been popcorn. I informed the manager that we had come in multiple times prior to this exact location and had always received chips. I also informed the manager when I had purchased the membership and signed the agreement I asked what the snack was and was told chips. He informed me the popcorn machine was broken for a while so they were giving out chips instead. I was never told before today that popcorn was ever an option and that I was receiving chips because the popcorn machine was down. I told the manager that I signed and paid for a membership with the understanding that it included chips and I would like out of the agreement. The manager informed me that the issue couldnt be resolved in store and would have to contact corporate because they dont handle memberships in stores. I would like to cancel my memberships because I am not receiving the products I was told I would in store. I have contacted corporate with no response.