Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Conrad's Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforConrad's Roofing

    Roofing Contractors

    Additional business information

    Additional Info:
    It has come to BBB’s attention that the business is requesting that customer withdraw complaints filed through BBB as a condition of resolving the complaints. BBB does not withdraw complaints under these circumstances.
    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6247 E 15th St, Tulsa, OK 74112-6407
    BBB File Opened:
    10/27/2011
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Started Locally:
    1/1/2011
    Business Incorporated:
    6/21/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • On November 1, 2010 the Roofing Contractor Registration Act was enacted by the State of Oklahoma's Construction Industries Board. This Act requires all roofing contractors to register with the Construction Industries Board. This requires, in part, for roofers to: prove they have a Certificate of General Liability Insurance, Certificate of Workers Compensation Insurance, Certificate of Good Standing from the Oklahoma Secretary of State, Certificate of Fictitious Trade Name, and supply passport photos and an affidavit verifying lawful presence in the United States. Because the list of Registered Roofing Contractors changes daily, please consult the Construction Industries Board website for a current list of all registered roofing companies at www.cib.state.ok.us, or you may contact them directly by calling 877-484-4424.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mrs. Jordan Conrad, President
    Contact Information

    Principal

    • Kenneth Conrad, Owner

    Customer Contact

    • Kenneth Conrad, Owner
    • Mrs. Jordan Conrad, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Paid a deposit for roof replacement. AAA covered the metal damage but claimed the single damage was a manufacturer defect. I had 72 hours to request a refund once I got the report from AAA. I did that. I was told I would get my deposit back. Contract was signed 5/13/2022. I am filing a complaint against AAA with the Oklahoma Department of Insurance. I have 2 years to file a lawsuit against AAA. I want my deposit back from Conrad Roofing. Contract was 20687.93 with a 20% deposit.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura C

    1 star

    08/09/2023

    Poor workmanship and very unprofessional customer service. They still have not finished the job, keep asking me, after advising three of their staff, what needs to be finished. Now I have been threatened with legal action, though they have not finished the job. Writing their corporate CEO. I have over 40 years in customer service and this is upsetting.

    Conrad's Roofing Response

    08/10/2023

    Mrs. ********* has been given chance after chance for us to complete work. We have been out to her property with photo proof of us trying to solve any dissatisfaction she has, only for her to damage the roof we installed as we have proof of this. The last time we had our crew out to her property, she called the police on our crew which prohibited us from completing any work she has expressed needed to be done. Per her contract she is supposed to put in writing what her issues are and allow us to fix them prior to making any negative comments, reviews or disparaging statements and as we tried to fix them, cops were called. We will have to notify our attorney of this and move the process forward from here. Thank you, BBB!

    Local BBB

    BBB Serving Eastern Oklahoma

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.