Business ProfileforFour Seasons Sunrooms

On 3/22/2022 I paid $20,721.00 as a down payment for a total project cost of $69,070.00 and since I knew the world was experiencing supply chain problems I had the company representative add to the contract a time line for the project to be completed and he wrote on the contract expected 12-14 weeks to receive material and 7-10 days to install. It has been 18 weeks and I've been told twice over the last 3 weeks that the product to complete my install was on hand and now they are saying it could be a couple of more weeks due to the employee scheduled to complete the install was busy working on projects in another city. I've been getting a run around since May 2022 with their representative Jana stating that she was working on getting a permit which would only take a few days because my home town was very efficient and getting them back to her. When I call back and talked to Jana in June she said that she was working on getting the paperwork completed to get the permit. I mentioned to her that is what she said in May. I'm getting the runaround and they have my $20,721.00 in their pocket. Check was cashed. I asked to speak to the owner and he is on vacation. Last time I talked to Jana I asked to speak to the owner and he was unavailable. Today I told Jana that I wanted a deadline for my install by Monday 7/25/2022 or I would like for the company to return my deposit. I'm fearful that they have used my deposit for something other than my project and do not want to loose the payment I've made.