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ComplaintsforSavoy Leather
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Complaint Details
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Initial Complaint
10/01/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I bought a 1911 savoy leather holster on October 8, 2020. It is now October 1, 2021 and I still have not received the item. This was more than enough time to make the item even with the complications of the pandemic. I want a refund of $167.99.Initial Complaint
08/30/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a custom leather Holster from Savoy Leather on July 27, 2020 on order # SL-****** and made payment in the amount of $114.24 via Pay pal. Upon receipt of the order and payment the company stated delivery will be approx. **** weeks. I followed up on October 1st 2020 (@ the 8 week ****) and received the following reply via email: "The production team has not started making holsters from this date, Currently they are completing orders from June22nd-31st, When they do start making your holster you should receive an email letting you know that production has started". I chased again on Feb 4, 2021 asking for an ETA and again on March 1, 2021, and neither emails were ever responded to. I called and left messages and no reply. My last email on May 22, 2021 advised them I was cancelling the order and would proceed with notifying BBB if I did not get a refund. To date nothing has occurred. I just want me money back.********************************* *********** *****************Initial Complaint
08/25/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I bought a holster from savory leather about a 1 year ago still havent received it. I emailed them an they said they where low on supplies an couldnt tell when Id get it. At this point in time Id like to have my money back.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.