ComplaintsforPrime Paving
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Complaint Details
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Initial Complaint
04/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Work started June of 2023. - Business/Contractor Prime Paving (*****, **). - Owner ********************************** - Location of work done - ******************** HOA Neighborhood (15 residences) ************************************************************************** - Contract included repairing several areas of asphalt road. His written contract stated 3.5" thick asphalt and gave a 1 year warranty.1 month later cracks and sinking started showing. He was notified.3 months later the road was breaking apart and mud showing through the asphalt and worse than it was prior to him coming out. Noticed only 1.5" thick of asphalt was applied in areas and less than stated in the contract for other areas affected.6 months later and the road is a disaster and a hazard to drive on.He previously came out to look and admitted it wasn't done right and would fix it.Constant communication has been made for the past 10 months and all he does is have excuses for not doing the repairs. Now he's NOT responding back.The warranty runs out in 2 months. We just want our money back as we don't trust his work to redo the repair.One more thing to add. He had young children doing work. Child labor practice possibly?Wouldn't hurt to audit his business/employee records too. I suspect fowl practice by this person.I do have picture to provide but the size is too large for this form.Customer response
05/02/2024
The Prairie Creek Estates *********************** (HOA) paid $12,000 by check for the service what was not done right to begin with (as written in the contract) or come out to redo the work per the 1 year warranty that was in the contract.
Please let me know if there are any other questions or concerns.
Thank you.
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Contact Information
Yukon, OK 73099
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
---|---|
TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 8:00 PM |
SaSaturday | 8:00 AM - 8:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.